Index:
We will setup your account within 24 hours after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not at the domain(s) you are signing up under.
We require a valid credit card to be stored with encryption. You may choose any of our gateway payment services to pay regularly.
All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography.
Examples of unacceptable material:
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserves the right to make any such modifications in an emergency at our sole discretion.
What is the CAN-Spam Act?
The CAN-Spam Act, effective January 1, 2004, preempts all State spam statutes and places a series of requirements on commercial email, “the primary purpose of which is the commercial advertisement or promotion of a commercial product or service.†The act requires companies that send or initiate commercial email to:
Businesses are permitted to send “transactional or relationship messages to facilitate, complete or confirm a commercial transaction that the recipient has previously agreed to enter into.†This is intended to be a very narrow exception and would include warranty, recall, safety or security information regarding a product previously purchased, periodic account statements and the like. “Transactional or relationship†messages may also contain content promoting a product or service unrelated to a previous transaction if ancillary to the primary purpose of the communication.
A safe harbor exists for companies that have reasonable compliance practices and make good faith compliance efforts. The Act also requires the FTC to study the creation of a nationwide “do-not-email†registry similar to its “do-not-call†list.
How does the CAN-Spam Act impact StrikeHawk eCommerce Customers?
It is widely recognized that government efforts to prevent spam will be difficult. Early legislation on this issue by various States and other nations has been criticized as being difficult to enforce and police. Many spammers are very crafty in their techniques and are difficult to trace. Nevertheless, We supports federal efforts to establish laws such as the CAN-Spam Act, which includes penalties for spammers. We also look forward to the advent of policing methods and technologies that will see a reduction in unwanted email that is a nuisance to customers and costly to their productivity.Â
If you are found on a Remote Block List (RBL), A $50/hr service charge may be applied at our discretion to remedy your content, scripts, media. The one time charge to recycle your IP with a new one is $25USD. These are non-refundable charges.
You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify Strikehawk eCommerce™ of your desire to cancel any or all services received, those services will be billed on a recurring basis. We maintain constant PCI DSS C compliance. Our current methods of payment are: Visa™, MasterCard™, Discover™. American Express™ is acceptable through PayPal™. We also accept Company and Personal checks, Money Orders.
Invoices are sent out 14 days before the due date. They are due upon the date stated in the invoice mailed to you and is also available from our billing portal. You are responsible for making payments on time. A five day grace period is extended to you before your account is suspended for non-payment. On the 7th day, all data is destroyed if amounts due are still not collected. Every attempt will be made to reach you, but you are still ultimately responsible for checking the billing portal. Payment arrangements can be made if you do so before the due date.
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional 30 day money back guarantee on managed shared hosting. Refund requests after 30 days will be refunded on a prorated basis of any unused time.
Login to our billing control panel and click your product and services link. Click the action icon on the far right. At the bottom is a cancellation link. You may select immediate or end of billing cycle.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
In the event of cancellation or termination, any due balances that are left unpaid will be charged to the credit card on file and you agree to authorize StrikeHawk eCommerce Inc. to collect those funds. If we cannot collect the debt, your account will be turned over to a collection agency which may negatively affect your credit rating.
Users may not initiate the following:
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
On dedicated servers, and co-location no full or partial refund will be honored. The 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all. You agree that we are not responsible for outages that are beyond our control. Such instances usually relate to hardware, power sources, optical fiber networks and all other events at the data center that we do not control. Other such acts of God, Civil Unrest or War are also excluded.
We reserve the right to change the monthly payment amount and any other charges including the right to increase/decrease the amount of resources given to plans at any time to maintain par excellence 60 days from posting the announcement in our billing system.
Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from hosting-4-creloaded.com's server.
We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.
We reserve the right to revise these policies at any time without notice.
Last Policy Update: Nov 16, 2010